FAQ AutoTURN / Please see following instruction how to find install code and renew MAP for AT5.0. Standalone: Our records show that you recently renewed your Maintenance Contract for AutoTURN 5.0 standalone version. In a moment you should receive a second email from support@transoftsolutions.com with a new authorization key for your current installation. In order to reflect the new Maintenance Contract expiration date in your software license file please perform the steps below: • Start Your Transoft software and select the small white wrench icon (Program Settings) from AutoTURN toolbar. • Click 'Permissions'--type 'admin' as password--click 'Licensing', then click 'Upgrade License' button in the dialog that is displayed. • Confirm that the installation code listed in the Upgrade License dialog matches the Installation Code (noted in the second email with the authorization key) that we have used to generate this Authorization Key. If the Installation Codes do not match please contact Transoft Solutions Technical Support for further assistance immediately.

• Type your new Authorization Key in the space provided and then click OK button. • When prompted 'are you sure you want to change the license?' Your Maintenance Contract expiration date should now reflect your current MAP coverage period. If you encounter any problems with this procedure, please contact our Technical Support staff at 604-244-8387 or email. Network version: Our records show that you recently renewed your Maintenance Contract for AutoTURN 5.0 network version. In a moment you should receive a second email from support@transoftsolutions.com with a new authorization key for your current installation.

Cccamd Download. In order to reflect the new contract in your software license file please perform the steps below: • Browse to license server folder under Emailchemy 11 Serial Mac. 'transoft Solutions' on the server, run file named 'licenseServerAdminTool.exe' • Confirm host and port, select AutoTURN5.0 for ACAD/MSTN' as installed product. Click 'upgrade License' button in the dialog that is displayed. • Confirm that the installation code listed in the Upgrade License dialog matches the Installation Code (noted in the second email with the authorization key) that we have used to generate this Authorization Key. If the Installation Codes do not match please contact Transoft Solutions Technical Support for further assistance immediately. • Type your new Authorization Key in the space provided and then click OK button. • When prompted 'are you sure you want to change the license?'

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Your Maintenance Contract expiration date should now reflect your current MAP coverage period. If you encounter any problems with this procedure, please contact our Technical Support staff at 604-244-8387 or email support@transoftsolutions.com.